Terms & Conditions

These Terms and Conditions (“Terms”) apply to every order placed through this online store between you and Edgemobility (“we”, “us”, “our”). By placing an order you accept these Terms in the version valid at the time of your order.

A consumer is any natural person who places an order for purposes that are predominantly outside their trade, business or profession. A business customer is any person or company acting in the course of their trade, business or profession. Conflicting or additional terms of a business customer do not apply unless we expressly agree to them in writing.

The products shown in our store are not a binding offer, but an invitation to place an order. By clicking the final order button you submit a binding offer to buy the products in your cart. Before sending it, you can review and correct all entries.

The automatic email we send after your order only confirms that we have received it and is not yet an acceptance. The contract is concluded when we confirm acceptance by email or ship the goods, whichever happens first. We may accept your order within five days.

We may decline an order, in whole or in part, for example if the product is no longer available from our supplier, if there is an obvious pricing or listing error, or if we suspect fraud. Because we rely on our suppliers for stock, our obligation to deliver is subject to us being correctly and timely supplied ourselves, provided we have placed a matching order with our supplier and are not responsible for the failure. If a product is unavailable, we will inform you without delay and refund any payment already made in full.

The contract language is English. We store the contract text, and you receive the order details by email.

All prices are in euros and include the statutory value added tax (VAT). Shipping costs are shown in the cart and at checkout before you place your order.

Any customs duties or import charges that may apply to your order are shown before you complete your purchase. If you are a consumer and we have not told you about such charges before your order, we bear them.

Available payment methods are shown at checkout. Payments are processed by external payment providers; we do not store your card details. We may refuse certain payment methods for individual orders.

We deliver to the countries offered at checkout. Delivery times shown in the store or at checkout are estimates and are not binding unless we have expressly agreed a fixed delivery date. Because products are shipped by our suppliers and handed to international carriers, delays can occur that are outside our control, such as customs checks, carrier delays or peak seasons. We will keep you informed and help you track your parcel.

For consumers, the risk of loss or damage passes to you only when the goods are handed over to you. For business customers, the risk passes as soon as we or our supplier hand the goods to the carrier.

Please make sure your delivery address is complete and correct. If a parcel cannot be delivered because of incorrect or incomplete information you provided, you bear the costs of re-delivery.

Please check your parcel on arrival and report visible transport damage to the carrier and to us as soon as possible. For consumers, this does not affect your statutory rights.

The goods remain our property until full payment has been received. For business customers, we retain title until all claims arising from the ongoing business relationship have been paid in full.

As a consumer, you have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you, or a third party named by you who is not the carrier, take possession of the goods. If you order several goods that are delivered separately, the period starts when you receive the last item.

To exercise your right of withdrawal, you must inform us (Edgemobility) of your decision with a clear statement, for example by email. You can use the model form below, but you do not have to. To meet the deadline, it is enough to send your notice before the period ends.

Consequences of withdrawal: we will refund all payments received from you, including the standard delivery costs, no later than 14 days from the day we receive your withdrawal. We use the same payment method you used, unless agreed otherwise; you will not be charged any fees for the refund. We may withhold the refund until we have received the goods back or you have proven that you have sent them back, whichever is earlier.

You must send back the goods without undue delay and no later than 14 days after telling us of your withdrawal, to the return address we give you (not the sender address on the parcel). You bear the direct cost of returning the goods. You are only liable for any loss in value of the goods if this results from handling them in a way that was not necessary to check their nature, characteristics and functioning. Installing a product in your vehicle, connecting it to the vehicle’s wiring or fitting sensors to tyres goes beyond such checking and may reduce its value.

Product images may differ slightly from the delivered product in colour, packaging, accessories or minor design details, as manufacturers may update their products without notice. Such minor differences that do not affect function or agreed quality are not a defect.

Technical figures such as detection range, viewing angle, measurement accuracy or battery life are the manufacturer’s figures and are determined under test conditions. Actual performance depends on your vehicle, the installation, the weather and the environment.

You are responsible for checking that a product is compatible with your vehicle (for example tyre and valve type, power supply, mounting space and wiring) before ordering. If you are unsure, contact us before you buy and tell us your car model and year.

Our blind spot detection systems, tyre pressure monitoring systems and reverse safety cameras are driver assistance aids only. They support your awareness but do not replace it. In particular:

• You remain fully responsible for driving your vehicle safely and in line with the road traffic rules at all times. Always use your mirrors, check over your shoulder and look around the vehicle yourself.
• No system detects every object in every situation. Radar and camera systems may not reliably detect small, fast, stationary or low objects such as motorcycles, bicycles, pedestrians, children, animals or posts, and their performance can be reduced by rain, snow, fog, dirt, ice or damage.
• Tyre pressure readings are indicative. Check your tyre pressure regularly with a calibrated gauge and follow your vehicle manufacturer’s recommendations.
• Installation should be carried out by a qualified professional, especially where it involves the vehicle’s electrical system, bumpers or tyres. Follow the manufacturer’s instructions exactly.
• Make sure that installing and using a product is permitted in your country and does not affect your vehicle’s type approval, roadworthiness, insurance or manufacturer warranty. Displays and screens must not block your view or distract you while driving.
• Check regularly that the system is working correctly, and stop using it if it shows a fault.

We are not responsible for damage caused by use other than the intended use, by improper or unprofessional installation, by modification or repair by third parties, or by failure to follow the instructions, unless the damage is caused by a defect in the product for which we are liable under section 11.

For consumers, the statutory warranty rights for defects apply. The warranty period for new goods is two years from delivery. If a product is defective, please contact us first; do not return it to the supplier yourself.

For business customers, the warranty period is one year from delivery, defects must be reported in writing without undue delay after receipt in line with § 377 of the German Commercial Code (HGB), and we may choose between repair and replacement. These limitations do not apply to claims for damages under section 11 or where we have fraudulently concealed a defect.

We do not give any additional guarantee unless we expressly describe one as a guarantee for a specific product. Any manufacturer guarantee is provided by the manufacturer under its own terms and does not affect your statutory rights.

We are liable without limitation for damage caused intentionally or through gross negligence, for injury to life, body or health, under the German Product Liability Act (Produkthaftungsgesetz), where we have fraudulently concealed a defect, and where we have given a guarantee.

In cases of slight negligence, we are only liable for breaches of essential contractual obligations, that is obligations whose fulfilment makes proper performance of the contract possible in the first place and on which you may regularly rely. In that case our liability is limited to the damage that was foreseeable and typical for this type of contract at the time it was concluded.

Beyond this, our liability for slight negligence is excluded. This applies in particular to indirect damage, consequential damage, loss of profit and loss of data.

For business customers, our liability for slight negligence under the second paragraph is in addition limited to the purchase price of the affected order.

These limitations also apply to the personal liability of our employees, representatives, agents and suppliers.

We are not responsible for delays or failures to perform caused by events beyond our reasonable control, such as natural disasters, epidemics, war, strikes, official measures, customs or border closures, carrier or supplier failures and interruptions of transport routes. In such cases our obligations are suspended for the duration of the event. If the delay lasts more than four weeks, both you and we may withdraw from the contract, and any payment already made will be refunded in full.

All content on this website, including texts, images, graphics and logos, is protected by copyright and other rights. You may not copy or use it without our prior written consent, except as permitted by law.

We aim to keep this website available and its information accurate, but we cannot guarantee uninterrupted availability. Links to external websites are provided for convenience only; we are not responsible for their content.

We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board. If you have a complaint, please contact us at our contact page and we will do our best to find a solution with you.

These Terms and all contracts concluded under them are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer, this choice of law does not deprive you of the protection of the mandatory consumer protection rules of the country in which you have your habitual residence.

If you are a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contracts with us is our registered place of business.

If any provision of these Terms is or becomes invalid, the validity of the remaining provisions is not affected. The statutory provisions apply in place of the invalid provision.

We may update these Terms for the future, for example when the law or our services change. The version that applies to your order is the one published at the time you placed it.